Afterpay FAQs

 

How it works:

1) EASY SIGN UP: Just select "Afterpay" as your form of payment at checkout on orders of $35-$1000. All you need is a debit or credit card (Visa or Mastercard).*

2) INSTANT APPROVAL + SHIPMENT: No long forms to fill out; you’ll receive an instant approval decision! Your order will be shipped as soon as it’s processed by Cricket + Ruby.

3) NOTHING EXTRA TO PAY: No interest, ever — and no additional fees when you pay on time.** Automatic payments are taken every two weeks in four equal installments.

After your order is processed by Cricket + Ruby, you can login to your Afterpay account to view your orders, make payments or manage account details. 

 

FAQs

How do I use Afterpay?

Shop cricketandruby.com as usual — just choose "Afterpay" as your payment method at checkout, register with Afterpay and provide payment details (they accept Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!

Please note: all items in your shopping bag must be eligible for Afterpay, and the total value must be between $35 and $1000.

Can I use Afterpay if I'm an international customer?

 

Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.

How does the Afterpay schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

What if I am unable to make a payment?

If funds are not available at the time an automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is still not made within seven days. Late fees will not exceed 25% of the total order.

Please see Afterpay's Payment Purchase Agreement here

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs. Check out Afterpay’s Privacy Policy here

If you have a question about your Afterpay account or order, please contact Afterpay's customer support at info@afterpay.com or use the contact form here

x